CPR training on a training doll

High-quality,
regulated first aid
training in Norfolk

I offer tailored training courses designed to meet the needs of businesses, groups, and individuals, ensuring that everyone receives the knowledge and skills they need in a format that suits them best.

Emergency first aid training from a trusted, regulated provider

Knowing first aid is one of the most essential skills a person can have. Whether you want to feel prepared in case of an emergency or empower employees with the knowledge to create a safe workplace, professional training is the key to being prepared.

I’m Rachael, a fully regulated first aid course provider based in Norwich and Norfolk. I specialise in delivering engaging, practical, and approachable training for all skill levels. Whether you’re new to first aid or refreshing your knowledge, my courses are designed to educate, encourage, and inspire confidence.

Proudly working with

500 club logo
Member of buy local Norfolk 2022
Bump and baby club logo
Just one tree logo
nuco approved instructor logo
First aid awards logo
First aid instructor referencing to a infant and adult training dummy

Committed to exceeding industry standards in safety training

At First Class First Aid, my mission is to deliver first aid training that exceeds expectations while creating a warm, welcoming environment for learning. My group courses are hosted at the Harford Community Centre in Norwich, but I also offer the flexibility of travelling to your business or venue anywhere in Norfolk.

Each course I teach is accredited by the First Aid Awards (FAA) awarding body, ensuring your training meets the highest industry standards. From the moment you step into one of my classes, you’ll benefit from an interactive, hands-on learning experience that’s both professional and approachable. I believe learning should be enjoyable, so my courses are designed to be engaging and effective, allowing you to retain knowledge with confidence.

Tailored first aid training

From basic life support to emergency first aid, my courses are adaptable to suit a range of environments, including workplaces, schools, and settings involving young children. Whether you’re a local business, an educational institution or an individual looking to gain first aid skills, I provide training tailored to your specific requirements.

Upon completing a course with me, you’ll leave qualified, confident, and fully prepared to handle a variety of emergency situations, whether at work, home, or in public.

Why choose First Class First Aid?

– Each course complies with UK health and safety regulations, giving you complete peace of mind.

– I use real-world scenarios and practical exercises to help you build confidence in your skills.

– You can attend training at my Norwich venue, or I’ll bring the course to your location in Norfolk.

– From workplace-specific training to pediatric training, I’ve got you covered with a wide range of courses.

If you’d like to learn more about my courses, feel free to reach out via my contact form or give me a call on 01603 336329. I’m always happy to chat and help you find the right training solution for your needs.

Upcoming Courses

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

First aid instructor smiling at camera and teaching class
FAA Level 3 Emergency First Aid at Work

This Ofqual regulated, HSE compliant qualification will ensure all learners have the…

Excellent course. Well delivered and at a comfortable pace. All the information was presented well and the use of training aids to confirm knowledge was particularly useful. It soon became obvious that Rachel is very well experienced to teach the course and her use of her previous experiences, coupled with other accounts and events reinforced the importance of the training and scenarios where it could help to save a life. Would strongly recommend.

Jonathan Osborne

Excellent course. Well delivered and at a comfortable pace. All the information was presented well and the use of training aids to confirm knowledge was particularly useful. It soon became obvious that Rachel is very well experienced to teach the course and her use of her previous experiences, coupled with other accounts and events reinforced the importance of the training and scenarios where it could help to save a life. Would strongly recommend.

Jonathan Osborne

Excellent course. Well delivered and at a comfortable pace. All the information was presented well and the use of training aids to confirm knowledge was particularly useful. It soon became obvious that Rachel is very well experienced to teach the course and her use of her previous experiences, coupled with other accounts and events reinforced the importance of the training and scenarios where it could help to save a life. Would strongly recommend.

Jonathan Osborne

I run my own beekeeping business (Sunnyfields Apiaries) and have guests attend the apiary over the summer, I approached Rachael and she helped me understand the appropriate training and qualifications. The training was excellent and made enjoyable with interactive elements which weren’t daunting or embarrassing. The training isn’t just running through the motions of the syllabus; she helps to make it relevant to your workplace and that was very much appreciated. I Highly Recommend booking your first aid training with First Class.

Stacy CD

I run my own beekeeping business (Sunnyfields Apiaries) and have guests attend the apiary over the summer, I approached Rachael and she helped me understand the appropriate training and qualifications. The training was excellent and made enjoyable with interactive elements which weren’t daunting or embarrassing. The training isn’t just running through the motions of the syllabus; she helps to make it relevant to your workplace and that was very much appreciated. I Highly Recommend booking your first aid training with First Class.

Stacy CD

I run my own beekeeping business (Sunnyfields Apiaries) and have guests attend the apiary over the summer, I approached Rachael and she helped me understand the appropriate training and qualifications. The training was excellent and made enjoyable with interactive elements which weren’t daunting or embarrassing. The training isn’t just running through the motions of the syllabus; she helps to make it relevant to your workplace and that was very much appreciated. I Highly Recommend booking your first aid training with First Class.

Stacy CD

We found Rachael to be friendly, knowledgeable and professional. A serious topic delivered in a relaxed but appropriate manner. Would highly recommend First Class First Aid Training and will be in touch in the future.

ESKA Karate

We found Rachael to be friendly, knowledgeable and professional. A serious topic delivered in a relaxed but appropriate manner. Would highly recommend First Class First Aid Training and will be in touch in the future.

ESKA Karate

We found Rachael to be friendly, knowledgeable and professional. A serious topic delivered in a relaxed but appropriate manner. Would highly recommend First Class First Aid Training and will be in touch in the future.

ESKA Karate

When Rachael delivered training to our Association, she was knowledgeable, friendly and approachable. She led us through the training with professional patience – lots of patience! I would definitely recommend First Class First Aid and Rachael for your First Aid Training needs.

Kingsley Avenell

When Rachael delivered training to our Association, she was knowledgeable, friendly and approachable. She led us through the training with professional patience – lots of patience! I would definitely recommend First Class First Aid and Rachael for your First Aid Training needs.

Kingsley Avenell

When Rachael delivered training to our Association, she was knowledgeable, friendly and approachable. She led us through the training with professional patience – lots of patience! I would definitely recommend First Class First Aid and Rachael for your First Aid Training needs.

Kingsley Avenell

Rachael is a warm, friendly and supportive instructor. She makes every effort to make the training engaging and interactive and welcomes a wide range of students- from those who have never taken any first aid course before to those who are more experienced. Highly recommend!

Ceilidh Mapes

Rachael is a warm, friendly and supportive instructor. She makes every effort to make the training engaging and interactive and welcomes a wide range of students- from those who have never taken any first aid course before to those who are more experienced. Highly recommend!

Ceilidh Mapes

Rachael is a warm, friendly and supportive instructor. She makes every effort to make the training engaging and interactive and welcomes a wide range of students- from those who have never taken any first aid course before to those who are more experienced. Highly recommend!

Ceilidh Mapes
F I R S T C L A S S F I R S T A I D L T D F I R S T C L A S S F I R S T A I D L T D F I R S T C L A S S F I R S T A I D

Blog & Latest news