I offer tailored training courses designed to meet the needs of businesses, groups, and individuals, ensuring that everyone receives the knowledge and skills they need in a format that suits them best.
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Emergency first aid training from a trusted, regulated provider
Knowing first aid is one of the most essential skills a person can have. Whether you want to feel prepared in case of an emergency or empower employees with the knowledge to create a safe workplace, professional training is the key to being prepared.
I’m Rachael, a fully regulated first aid course provider based in Norwich and Norfolk. I specialise in delivering engaging, practical, and approachable training for all skill levels. Whether you’re new to first aid or refreshing your knowledge, my courses are designed to educate, encourage, and inspire confidence.
Excellent course. Well delivered and at a comfortable pace. All the information was presented well and the use of training aids to confirm knowledge was particularly useful. It soon became obvious that Rachel is very well experienced to teach the course and her use of her previous experiences, coupled with other accounts and events reinforced the importance of the training and scenarios where it could help to save a life. Would strongly recommend.
Jonathan Osborne
Excellent course. Well delivered and at a comfortable pace. All the information was presented well and the use of training aids to confirm knowledge was particularly useful. It soon became obvious that Rachel is very well experienced to teach the course and her use of her previous experiences, coupled with other accounts and events reinforced the importance of the training and scenarios where it could help to save a life. Would strongly recommend.
Jonathan Osborne
Excellent course. Well delivered and at a comfortable pace. All the information was presented well and the use of training aids to confirm knowledge was particularly useful. It soon became obvious that Rachel is very well experienced to teach the course and her use of her previous experiences, coupled with other accounts and events reinforced the importance of the training and scenarios where it could help to save a life. Would strongly recommend.
Jonathan Osborne
I run my own beekeeping business (Sunnyfields Apiaries) and have guests attend the apiary over the summer, I approached Rachael and she helped me understand the appropriate training and qualifications. The training was excellent and made enjoyable with interactive elements which weren’t daunting or embarrassing. The training isn’t just running through the motions of the syllabus; she helps to make it relevant to your workplace and that was very much appreciated. I Highly Recommend booking your first aid training with First Class.
Stacy CD
I run my own beekeeping business (Sunnyfields Apiaries) and have guests attend the apiary over the summer, I approached Rachael and she helped me understand the appropriate training and qualifications. The training was excellent and made enjoyable with interactive elements which weren’t daunting or embarrassing. The training isn’t just running through the motions of the syllabus; she helps to make it relevant to your workplace and that was very much appreciated. I Highly Recommend booking your first aid training with First Class.
Stacy CD
I run my own beekeeping business (Sunnyfields Apiaries) and have guests attend the apiary over the summer, I approached Rachael and she helped me understand the appropriate training and qualifications. The training was excellent and made enjoyable with interactive elements which weren’t daunting or embarrassing. The training isn’t just running through the motions of the syllabus; she helps to make it relevant to your workplace and that was very much appreciated. I Highly Recommend booking your first aid training with First Class.
Stacy CD
We found Rachael to be friendly, knowledgeable and professional. A serious topic delivered in a relaxed but appropriate manner. Would highly recommend First Class First Aid Training and will be in touch in the future.
ESKA Karate
We found Rachael to be friendly, knowledgeable and professional. A serious topic delivered in a relaxed but appropriate manner. Would highly recommend First Class First Aid Training and will be in touch in the future.
ESKA Karate
We found Rachael to be friendly, knowledgeable and professional. A serious topic delivered in a relaxed but appropriate manner. Would highly recommend First Class First Aid Training and will be in touch in the future.
ESKA Karate
When Rachael delivered training to our Association, she was knowledgeable, friendly and approachable. She led us through the training with professional patience – lots of patience! I would definitely recommend First Class First Aid and Rachael for your First Aid Training needs.
Kingsley Avenell
When Rachael delivered training to our Association, she was knowledgeable, friendly and approachable. She led us through the training with professional patience – lots of patience! I would definitely recommend First Class First Aid and Rachael for your First Aid Training needs.
Kingsley Avenell
When Rachael delivered training to our Association, she was knowledgeable, friendly and approachable. She led us through the training with professional patience – lots of patience! I would definitely recommend First Class First Aid and Rachael for your First Aid Training needs.
Kingsley Avenell
Rachael is a warm, friendly and supportive instructor. She makes every effort to make the training engaging and interactive and welcomes a wide range of students- from those who have never taken any first aid course before to those who are more experienced. Highly recommend!
Ceilidh Mapes
Rachael is a warm, friendly and supportive instructor. She makes every effort to make the training engaging and interactive and welcomes a wide range of students- from those who have never taken any first aid course before to those who are more experienced. Highly recommend!
Ceilidh Mapes
Rachael is a warm, friendly and supportive instructor. She makes every effort to make the training engaging and interactive and welcomes a wide range of students- from those who have never taken any first aid course before to those who are more experienced. Highly recommend!
Ceilidh Mapes